Monday Morning Motivation

“No one has to wait but can start right now to gradually change the world.”

Anne Frank A little girl that endured so much did indeed change the world. She opened our eyes, and continues to do so for those that read her diary, to the fact that she needed to conceal her identity else be killed by the Nazi's. And eventually she was killed, preventing the world from enjoying… Continue reading “No one has to wait but can start right now to gradually change the world.”

Services Procurement

Minimum Performance is a Service Level to be Proud Of

My husband is a Goldratt trained “Theory of Constraints” expert. One of his favorite quotes is:  “If the minimum isn’t good enough, why is it the minimum?” I wondered if that was something he made up or if it was a quote from someone famous – maybe a Euclid era mathematician, it seems like it… Continue reading Minimum Performance is a Service Level to be Proud Of

Monday Morning Motivation

“The expert in anything was once a beginner.”

Helen Hayes I take such comfort in Helen's statement. Helen had a career that lasted 80 years. She reminds me of my mother who is still working at the age of 80 herself - makes it very hard for me to ever think of retiring! I love being both a beginner and an expert. Currently,… Continue reading “The expert in anything was once a beginner.”

Services Procurement

Breakthrough Results when you Launch your Deal with this 5-Step Approach

This week I attended the retirement party for a great man. Like most retirement parties, this one was complete with stories about the long career and the impact this man had on our company and on the people with whom he worked. There were gifts and memory books and videos and pictures. There was food… Continue reading Breakthrough Results when you Launch your Deal with this 5-Step Approach

Services Procurement

How to Build Heart Equity and Become the Business MVP

I had lunch with colleague who retired from P&G about 18 months ago. I was interviewing him for my book and planned to focus on his leadership in the early days of P&G’s relationship with HP. Back in 2003, P&G outsourced IT, HR and Facility Services to HP, IBM and JLL. My friend took the… Continue reading How to Build Heart Equity and Become the Business MVP