Services Procurement

Thinking Big – How to Ensure Innovation is Part of Your Everyday Thinking

How to Avoid Stale Supplier Relationships with Better Vision: Part 2 of a Three Part Series. “The only thing worse than being blind is having sight but no vision.” Helen Keller Thinking Big – How to ensure innovation is part of your everyday thinking You are 18 months or 2 years into a 5-year Service contract,… Continue reading Thinking Big – How to Ensure Innovation is Part of Your Everyday Thinking

Services Procurement

How to Avoid Stale Supplier Relationships with Better Vision

How to Avoid Stale Supplier Relationships with Better Vision: Part 1 of a Three Part Series. “The only thing worse than being blind is having sight but no vision.” Helen Keller PART 1 - COMBATING COMPLACENCY The problem with many long term service relationships is that over time, they can get stale. Parties get comfortable, especially… Continue reading How to Avoid Stale Supplier Relationships with Better Vision

Services Procurement

Get More Emotially Engaged for Better Business Results

It had been several months since I participated in a quarterly review with this supplier. In the last 9 months, we signed a long-term contract extension and were making good progress in delivering the expectations of the deal.  So, imagine how surprised I was to experience negative vibes in the conference room - and it… Continue reading Get More Emotially Engaged for Better Business Results

Services Procurement

What are Your Tasks on the Axis of Significance?

Hello! It has been a while since I posted anything because... holidays! Mine were wonderful - how about yours? I started to write this post on productivity last week but think I confused productivity with procrastination and, frankly, I'm not the only one who sometimes confuses the two! How so? Well, answer the following for… Continue reading What are Your Tasks on the Axis of Significance?

Services Procurement

Partner with Procurement to Secure Big Value

Several years ago, I moved from Direct to Indirect procurement. I was asked to develop a new organization to uncover value in the untouched (by Purchases hands) Professional and Sales Services spending. Having spent the majority of my career focusing on something the consumer could touch, see or experience, my first few months in the… Continue reading Partner with Procurement to Secure Big Value