Compensation methods: Fixed or Reimbursed? Let’s make it personal, setting aside the occasional longer than usual work day, when was the last time you volunteered to work for your employer? The lucky person will say they’ve found their passion when they believe that they would continue to do what they do even if no one… Continue reading Compensation for a Job Well Done
Service performance issues require fast action. Left unattended, what might start as a minor missed expectation can become a serious performance outage resulting in replacement of the Service Provider. If you have established the proper Governance Process, the Client Leader and Service Leader are meeting regularly and reviewing progress on commitments. But something is just… Continue reading Serious Effort for Service Improvement: A 5 Step Process for Addressing Service Outages
When was the last time you thought you had more than enough resources and time to do the job you are asked to do? That’s just what I thought you’d say: “There is too much to do, too little time and no idea who’s going to do all this work!” These days business growth and… Continue reading IMPORTANT… and I need this done by YESTERDAY
One week before a recent global summit with 20+ people from 10 different countries converging in Paris and we still don’t have a detailed agenda. But I’m not concerned. International travel is an investment for all involved so isn’t it right to plan out every detail to make sure every minute is dedicated to delivering… Continue reading The Power of 3 – How to get the most from a Global, Face to Face Engagement
VestaProject 